Please choose products carefully. We do not accept returns for opened/used products if:

  • You received what you ordered and simply changed your mind
  • You misused the products in any way that caused the problem
  • The product did not perform to your expectations



Please note we DO NOT refund for change of mind purchases. If you receive your products and wish to return them, you may submit a return request via the below details within 7 days of receiving your product for a STORE CREDIT. For change of mind returns, shipping cost is to be paid at the customers experience.

If supplements are being returned, please ensure all seals and labels are intact and the tub has not been opened.

Please send through an enquiry via email for approval from our team before returning supplements. Return request must be approved before items are returned. Once request has been approved, a returns address will be provided to you.

Please contact Customer Service via email with the following information.


  • Full Name
  • Original invoice number displayed on the confirmation email
  • Reason for return
  • Any relevant photos
  • Contact details

After we have received the Goods and assess that there are no damages, we will issue you with a store credit sent via email.

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